Short, practical reads for salon, barber and beauty business owners. Every number comes from anonymised UK booking records of businesses connected to us, and is labelled as a worked example, not an independent result.
Three anonymised diaries, three sizes: a £680 modelled opportunity in a part-time solo salon, £8,898 in one shop, around £38,000 across a four-shop group. Modelled, not recovered. The leak is the same at every size.
Read the numbers →Most lost clients never complain, they just never book again. What one year of real booking data shows about the quiet goodbye, and the early signs to watch.
Read the signs →One real 12-month diary: 621 bookings, 51 cancellations, 8.2%. Which ones actually cost money, and the small share that turn out to be goodbyes.
Read the breakdown →